Shipping policy
Below you will find the estimated delivery times for all orders placed with Canaberasolle.
Processing Time
Once you place an order, our processing time is generally 1–3 business days. Orders placed on weekends or public holidays may require additional processing time.
Shipping & Delivery Time
Once your order has been shipped, delivery generally takes 7–15 business days.
In some cases, delivery may take longer due to circumstances beyond our control, including:
-
Customs clearance
-
Delays with local postal or shipping services
-
Periods of high shipping volume
-
Other unforeseen transportation delays
In rare cases, delivery may take up to 20–25 business days.
Tracking
Once your order has been shipped, you will receive a tracking number by email.
Please note that tracking information may take a few days to appear or update after shipment, especially while the package is in transit or undergoing customs clearance.
If your tracking information has not updated for several days, please contact us at contact@canaberasoles.com and include your order number so we can assist you.
Delivery Delays
Delivery times are estimates and are not guaranteed. Delays may occur due to circumstances outside our control, including customs procedures, carrier delays, severe weather, or periods of high shipping volume.
We appreciate your patience and understanding.